Support Center

Need help building or launching your platform? Submit a support request and our team will get back to you.

Submit a Support Request

Can't find the answer you need? Send our support team a message and we'll help you out.

Response Time

Our support team typically responds within 2 business hours during normal business days.

What to Expect

Our team reviews support requests regularly.

Most questions are answered within 24–48 hours.

Before submitting a request, we recommend checking the Guides, Videos, and Articles sections as many questions are already answered there.

Frequently Asked Questions

Quick answers to common questions about the MRR Platform

Connecting a custom domain requires updating your DNS settings with your domain registrar. Navigate to Settings → Domain Configuration in your dashboard to get the specific DNS records you need to add.

To set up Stripe subscriptions, you'll need to connect your Stripe account and create pricing tiers. Go to Settings → Payment Integration and follow the setup wizard. You'll be able to create multiple subscription levels with different pricing and features.

You can invite members individually via email or import multiple members using a CSV file. Navigate to Members → Invite Members to access both options. Individual invites are sent immediately, while bulk imports are processed within a few minutes.

The sales page builder allows you to create professional landing pages without coding. Access it from Marketing → Sales Pages and choose from pre-designed templates or build from scratch. Customize colors, add your copy, testimonials, and pricing sections.

To import members in bulk, prepare a CSV file with columns for name, email, and subscription tier. Go to Members → Import CSV and upload your file. The system will validate the data and notify you of any errors before completing the import.

Upload courses through the Content → Courses section. You can add video lessons, PDFs, and other resources. Organize content into modules and set drip schedules to release content over time. Supports video hosting and file uploads up to 2GB per file.

MRR Platform integrates with Stripe, Zapier, Mailchimp, ConvertKit, and many more services. Access integrations from Settings → Integrations. Most integrations can be set up in minutes with simple API key connections.

Other Ways to Get Help

Live Chat Support

Chat with our support team in real-time for immediate assistance.

Community Forum

Connect with other platform owners and share tips and experiences.

Schedule a Call

Book a one-on-one consultation with our platform specialists.

Book a Call

Email Support

Send us an email at support@mrrplatform.com for detailed inquiries.

Send Email